At Tickeri, we know that a live event experience doesn’t start when the artist takes the stage, but the moment the attendee arrives at the venue doors. That’s why today we are launching an update that, to be completely honest, has been long overdue: official support for tickets in Apple Wallet.
Starting today, fans who purchase tickets on Tickeri will have the option to add them directly to their Apple Wallet app with a single click, completely transforming access logistics for both customers and event organizers.
What does this mean for attendees?
Until now, the main way to access an event was by downloading or searching for a PDF ticket within an email. While PDF tickets will still exist and be sent as usual as a backup method, iOS users now have a much more convenient alternative.
With Apple Wallet, customers enjoy:
Centralized storage: All their tickets in one place, easily accessible from their iPhone's home screen.
Offline access: No more moments of panic trying to load an email when there is a poor cell signal or the internet is congested by the crowd outside the venue.
Why is this a huge win for you as an Event Organizer?
Although this feature is designed to improve the customer experience, the biggest value goes to organizers and venue owners. Implementing Apple Wallet in your box office translates directly into better operational logistics:
Much faster and smoother scanning: The codes stored in Apple Wallet have the perfect size, automatic screen brightness, and contrast to be read instantly by scanners at the door. Less time scanning means shorter lines and attendees getting in faster.
Goodbye to bottlenecks at the entrance: The number one problem at event doors is the lack of a cell signal, which delays people trying to download their PDF at the last minute. By encouraging the use of Apple Wallet, your customers will already have the ticket saved locally on their phones before they arrive.
A premium brand image: Offering cutting-edge technology demonstrates professionalism. By allowing your attendees to use their devices' native tools, you are elevating the standard of your event and offering a modern, frictionless experience from the very first touchpoint.
How does it work?
The integration is already live. Your customers will simply find an "Add to Apple Wallet" button directly in their purchase confirmation email. You do not need to do any additional setup in your organizer account; the feature is applied automatically to make your life easier.
At Tickeri, we continue to innovate to give you the best tools on the market. Get ready to scan faster, reduce lines, and offer the best possible experience to your attendees.